Frequently Ask Questions

What is hearing aid fitting?

Hearing aid fitting is one of the most important steps of the hearing aid selection process. This part of the journey basically allows for a patient to find a pair of hearing aids that perfectly fits his/her requirements.

What is contactless hearing aid fitting?

This is basically hearing aid fitting conducted or done online, so a patient does not have to leave home to visit a hearing center for the procedure.

Why is Active Hearing Center doing the contactless hearing aid fitting now?

It is always recommended for a patient to come to any of our hearing care centers for hearing aid fitting. But because of the challenges brought by the COVID19 situation in the country, visiting our hearing care centers might be difficult. It is for this reason we are having the service available online, so our patients don’t have to necessary go out to buy from us a pair of hearing aids, upgrade to a new pair or avail hearing test.

How does Active Hearing Center conduct contactless hearing aid fitting?

Our clinical specialist will assess you either through phone, video call or email. You’ll undergo a series of screening and be recommend steps moving forward based on our findings.

What is needed to avail of the contactless hearing aid fitting by Active Hearing Center?

You have to have access to internet and a computer or mobile phone that is capable of doing calls or video conferencing. Also, you need to inform us of your intent to know more or avail our countless hearing aid fitting service by filling up the appointment form provided.